Statistics show that SMBs suffer from 47% dropped calls monthly!

Based on recent research, approximately 47% of small businesses miss incoming calls. This means that for every 100 calls received, SMEs are potentially missing 47 calls each month. While the exact number of dropped calls per month isn’t specified, this high percentage suggests that SMEs are likely missing a significant number of calls regularly. My research indicates:

• Small and Medium-sized Businesses (SMBs): Approximately 47% of calls are missed each month.
• Auto Dealerships: Miss about 21% of inbound calls.
• Banks & Lenders: Miss about 49% of inbound calls.
• Dental Organizations: Miss about 27% of inbound calls.
• Home Services Companies: Miss about 27% of inbound calls.

Source: How Many Phone Calls Are You Missing? See How Your Industry Stacks Up

This high rate of missed calls can represent a substantial loss in new business opportunities for SMEs. The research also revealed that of the calls that were answered, 37% did not sufficiently engage with the caller, further highlighting potential issues in call handling for small businesses.

Our software monitors your phone and if it detects a dropped call, it automatically sends a text message to callers’ phone apologizing for not answering and asking how we can help them. This starts a textual conversation with caller and overcomes the pain of missing a potential revenue opportunity.

I will be pleased to let you try this software for two weeks to see the impact it can have on your business.

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